Customer Service



Customer Service:

Our customer service staff is at the heart of everything we do at BPW.  You won't find better service or expertise at any other utility.  We are committed to providing you with the best utility service at the lowest rates in the state, and we accomplish that goal by hiring highly-trained, knowledgeable people who are experts in their field.  Our team provides the personal connection that make BPW your home town utility.

Customer Service
SmartHub Logo

The Gaffney BPW now offers the convenience of online payment of your utility bill through our online system. You must have your new account number and last bill amount in order to register.
Account Login

If you would like to pay your bill without registering click the Pay Now icon below. You will need your new account number.
Pay Now

SmartHub App for Andriod
SmartHub App for Apple