New Service Setup

To have your services turned on you must file an application, either in person with our Customer Service Department at our office in Gaffney. You may apply for service from 7 am – 5 pm, Monday through Thursday, excluding holidays.

To apply for service, you must provide the following:

• Proof of Ownership/Lease
• Driver's License
• Social Security Card
• Tax ID Number (if applicable)
• Deposit

---

Fees & Rates

View Fees & Rates

Connection Services

Board of Public Works is proud to offer you the best utility service available. We offer same-day service in almost all instances.

General Service Charge

Connect new service or transfer existing service: $50.00

Deposit Schedule

Account Type	Deposit
Residential Homes with Gas (Confirmation Required)	$175
Residential All‑Electric Home	$250
Residential Water	$100
Commercial/Industrial Accounts Existing property – Average of the prior 12 months, doubled. New property – Staff will calculate the best estimate of a monthly bill, then double it.

Water Connection Charges

Size	Inside City	Outside City
3/4 inch Service	$2,000.00	$3,000.00
1 inch Service	$3,000.00	$5,000.00
2 inch Service *	$9,000.00	$14,500.00
4 inch Service *	$28,000.00	$44,000.00
6 inch Service *	$55,000.00	$88,000.00
8 inch Service *	$82,500.00	$132,000.00
10 inch Service *	*Call for pricing*	*Call for pricing*
12 inch Service *	*Call for pricing*	*Call for pricing*

* Customer to furnish meter pit built to BPW specifications.

Sewer Connection Charges

Size (Based on Water Service Size)	Inside City	Outside City
3/4 inch Service	$2,000.00	$3,000.00
1 inch Service	$4,200.00	$9,000.00
2 inch Service	$13,500.00	$27,000.00
4 inch Service	$60,000.00	$120,000.00
6 inch Service	$180,000.00	$270,000.00
8 inch Service	$240,000.00	$360,000.00

Note: Includes $25.00 Inspection Fee. Backflow provided and paid for by the customer.

Non‑Payment Charges

• All services are subject to disconnection, and a non‑payment service charge will be charged for all accounts in which full payment is not received by 7 a.m. the first business day following the due date posted on the bill. This includes payments received through the U.S. mail.
• Reconnection service fees are as follows:

Monday – Thursday (7 a.m. – 5 p.m.): $50.00

Friday, Saturday, Sunday & Holidays (8 a.m. – 5 p.m.): $75.00

• Reconnects will not be made between 5 p.m. & 8 a.m.

Meter Tampering

All cases of meter tampering will be charged a minimum fee of $250, plus reimbursement of all additional costs.

Returned Check Fee

All returned checks will be charged a fee of $30.00.

Other Fees

If water has not been connected at an address for more than 5 years, the customer is responsible for paying a water line renewal fee. The water line renewal process involves our technicians installing a new water meter, flushing the water line, and performing a bacterial test as well as a flow test. The water line renewal process is our way to provide our customers with quality water that’s safe to use and in compliance with DHEC standards. The renewal fee is half the cost of a water tap. You can contact our office to determine exactly how much the fee would be for your address.

If electricity has not been connected at an address for more than 6 months, the customer is responsible for obtaining a power release from the City of Gaffney or Cherokee County. This involves having a licensed electrician work with the City or County offices to inspect your property. Board of Public Works cannot connect electricity at an address that has been disconnected for longer than 6 months without a power release.

Payment Methods

• Bank Drafts
• Cash
• Check
• Money Order
• Credit Card (Visa, MasterCard, Discover)
• Online (Visa, MasterCard)

Discontinuing Your Service

If you wish to have services turned off or transferred, please contact us at 864-488-8800 during normal business hours. Disconnections and service transfers will be scheduled after the necessary information is obtained.