Start/Stop Service

New Service Setup

To have your services turned on you must file an application, either in person with our Customer Service Department at our office in Gaffney. You may apply for service from 7 am – 5 pm, Monday through Thursday, excluding holidays. 


To apply for service, you must provide the following:

  • Proof Of Ownership/Lease
  • Drivers License
  • Social Security Card
  • Tax ID number, if applicable
  • Deposit


Fees & Rates

Connection Services

Board of Public Works is proud to offer you the best utility service available. In almost all instances we offer same-day service. 

General Service Charge: 

Connect new service or transfer existing service: $50.00

Deposit Schedule:

  • Residential Homes with Gas (Confirmation Required)


  • Residential All-Electric Home


  • Residential Water


  • Commercial Accounts                                                            Average of the 3 highest monthly bills, doubled



Size Inside City Outside City
3/4 inch Service $1,750.00 $2,750.00
1 inch Service $2,500.00 $4,500.00
2 inch Service * $7,500.00 $12,000.00
4 inch Service * $25,500.00 $40,000.00
6 inch Service * $50,000.00 $80,000.00
8 inch Service * $75,000.00 $120,000.00
10 inch Service * *Call for pricing* *Call for pricing*
12 inch Service * *Call for pricing* *Call for pricing*

* Customer to furnish meter pit built to BPW specifications.



(Based on Water Service Size)
Inside City  Outside City 
3/4 inch Service $1,750.00 $2,750.00
1 inch Service $3,500.00 $7,500.00
2 inch Service $11,250.00 $22,500.00
4 inch Service $50,000.00 $100,000.00
6 inch Service $150,000.00 $225,000.00
8 inch Service $200,000.00 $300,000.00

Note: Includes $25.00 Inspection Fee Backflow provided and paid for by the customer.

Non-Payment Charges:

  • All services are subject to disconnection, and a non-payment service charge will be charged for all accounts in which full payment is not received by 7 a.m. the first business day following the due date posted on the bill.  This includes payments received through the U.S. mail.
  • Reconnection service fees are as follows: 

      Monday - Thursday 7 a.m. - 5 p.m.  $50:00

      Friday, Saturday, Sunday & Holidays 8 a.m. - 5 p.m.  $75.00

  • Reconnects will not be made between 5 p.m. & 8 a.m.  

Meter Tampering:

All cases of meter tampering will be charged a minimum fee of $250, plus reimbursement of all additional costs.

Returned Check Fee: 

All returned checks will be charged a fee of $30.00.

Other Fees:

If water has not been connected at an address for more than 5 years, the customer is responsible for paying a water line renewal fee. The water line renewal process involves our technicians installing a new water meter, flushing the water line, and performing a bacterial test as well as a flow test. The water line renewal process is our way to provide our customers with quality water that’s safe to use and in compliance with DHEC standards. The renewal fee is half the cost of a water tap. You can contact our office to determine exactly how much the fee would be for your address.

If electricity has not been connected at an address for more than 6 months, the customer is responsible for obtaining a power release from the City of Gaffney or Cherokee County. This involves having a licensed electrician work with the City or County offices to inspect your property. Board of Public Works cannot connect electricity at an address that has been disconnected for longer than 6 months without a power release.

Payment Methods: 

  • Bank Drafts
  • Cash
  • Check
  • Money Order
  • Credit Card (Visa, MasterCard, Discover)
  • Online (Visa, MasterCard)



If you wish to have services turned off or transferred, please contact us at 864-488-8800 during normal business hours.  Disconnections and service transfers will be scheduled after the necessary information is obtained.