Blacksburg Water & Sewer



There has been a significant amount of work put into the conversion between organizations by both the Town and the BPW.  While we have tried to cover everything, we are certain that you may still have questions and that there will be small hiccups along the way.  Please know that we are happy to provide any information needed, and will work through any issues that may arise.  BPW is excited to serve all of Cherokee County, and we look forward to being a part of the growth happening in the Blacksburg community.

Fees & Rates 

Utility Rates

Choose a rate code option below for a breakdown of Town of Blacksburg water rates, and BPW sewer rates.  Service addresses within municipality limits pay inside city rates.  Service addresses outside city limits pay outside city rates.


Connection Services

BPW is proud to offer you the best utility service available. In almost all instances we offer same-day service. 

General Service Charge: 

Connect new service or transfer existing service: $50.00

Deposit Schedule:





Non-Payment Charges:

  • All services are subject to disconnection, and a non-payment service charge will be charged for all accounts in which full payment is not received by 7 a.m. the first business day following the due date posted on the bill.  This includes payments received through the U.S. mail.
  • Reconnection service fees are as follows: 

      Monday - Thursday 7 a.m. - 5 p.m.  $50:00

      Friday, Saturday, Sunday & Holidays 8 a.m. - 5 p.m.  $75.00

  • Reconnects will not be made between 5 p.m. & 8 a.m.  

Meter Tampering:

All cases of meter tampering will be charged a minimum fee of $250, plus reimbursement of all additional costs.

Returned Check Fee: 

All returned checks will be charged a fee of $30.00.

Payment Methods: 

  • Bank Drafts
  • Cash
  • Check
  • Money Order
  • Credit Card (Visa, MasterCard, Discover)
  • Online (Visa, MasterCard)                            


SmartHub Logo

BPW now offers the convenience of online payment of your utility bill through our online system. You must have your new account number and last bill amount in order to register.
Account Login

If you would like to pay your bill without registering click the Pay Now icon below. You will need your new account number.
Pay Now

SmartHub App for Andriod
SmartHub App for Apple

New Service Setup

To have your services turned on you must file an application, either in person with our Customer Service Department at our office located at Blacksburg Town Hall, our office located in Gaffney, or you may fill out one of the online forms below. You may apply for service from 7 am – 5 pm, Monday through Thursday, excluding holidays. 

Residential Service Application

Commercial/Industrial Service Application

Service Transfer Application


To install SmartHub for IOS or Android, click on the link or scan the QR Codes below.  

Smart Hub Account


 Image result for ios logo                                                      Image result for android logo             




How to pay your bill with the SmartHub App: